FAQ

FAQ

Frequently Asked Questions

Frequently Asked Questions

# Question: How will I get a departmental email ID? (Teachers Only)
Answer: Please visit this link.
# Question: How will I create a profile for departmental website? (Teachers Only)
Answer: Please contact with the chairman of the corresponding department.
# Question: I don't want to give my profile pic for departmental website. What will I do?
Answer: Please visit this link and download a profile icon and upload that. This shouldn't be a problem.
# Question: I don't want to upload my CV for departmental profile. Is it possible?
Answer: Send an email to admin@bsmrstu.edu.bd with your complete profile info and describing the issue.
# Question: Can I put the Research Interest and Specialization field empty in teacher's profile?
Answer: Yes.
# Question: I have lost my email password. How will I get a new one?
Answer: Send an email to admin@bsmrstu.edu.bd with your complete profile info and describing the issue.
# Question: I want to edit some info in my existing teacher's profile. How will I do that?
Answer: Send an email to admin@bsmrstu.edu.bd with your ID info and describing the correction needed.
# Question: I need a new internet connection for my PC. What will I do?
Answer: Contact with Network Technician of ICT Cell. Please bring a hard copy of application for new connection.
# Question: Having trouble with my router/networking device. What will I do?
Answer: Contact with Network Technician of ICT Cell.
# Question: Internet speed seems slow. How to improve that?
Answer: Have some patience. It will be solved automatically if there is any central problem.
# Question: Submitted my problem to ICT cell but it seems no action has been taken yet.
Answer: Have some patience. We have other services too. You will surely be served when it's your turn.